How can we help?

Find quick answers for scoring and data management, or contact WicketGrid support with the details of the issue you encountered.

Read the step-by-step scoring guides for match setup, extras, corrections, Super Overs, tournaments and backups.

What happens when a match is tied?

Versions with Super Over support let you choose Play Super Over or finish the match as a tie. If the Super Over is also tied, you can play another or end as a tie.

Resume an unfinished match

Open Matches and select the active match. WicketGrid keeps ongoing match data on your device.

Correct a previous score

Use the amendment action to replace an earlier ball’s recorded score while preserving later play.

Move data to another phone

Create or share a backup from Settings, then select Restore Backup on the destination device.

Rewarded video unavailable

Check your connection and try again later. Restoring an existing backup does not require a rewarded video.

Contact support

Include your device model, app version and a screenshot when reporting a problem.

Email WicketGrid support